Privacy Policy

Last updated: 28 November 2025

This Privacy Policy explains how Piyote Bilişim ve Danışmanlık Hizmetleri Ticaret Limited Şirketi (“Piyote”, “we”, “us”, or “our”) collects, uses, shares, and protects personal data in connection with our websites, platforms, and other software products and services (collectively, the “Services”).

By accessing or using any of our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information in accordance with it.

1. Who We Are

Piyote Bilişim ve Danışmanlık Hizmetleri Ticaret Limited Şirketi is a software development company established under the laws of the Republic of Türkiye. Our registered details include:

  • Trade name: Piyote Bilişim ve Danışmanlık Hizmetleri Ticaret Limited Şirketi
  • Registered with İstanbul Chamber of Commerce (İstanbul Ticaret Odası)
  • Trade registry number: 776383-0
  • MERSİS number: 0730036027800017
  • Tax office: Kozyatağı Vergi Dairesi
  • Tax number: 7300360278
  • Registered address: İçerenköy Mah. Üsküdar-İçerenköy Yolu Cad. Bodur İş Merkezi No: 8 İç Kapı No: 11, Ataşehir / İstanbul, Türkiye

Commercial activities mainly include the development, publishing, and maintenance of software products, including but not limited to blockchain, gaming, financial technology, and custom software solutions.

2. Scope and Legal Basis

This Privacy Policy applies to personal data we process as data controller when you:

  • Visit or use our websites, including piyote.com and any sub‑domains;
  • Use any web, mobile, or desktop applications developed and operated by Piyote;
  • Communicate with us by email, phone, or other channels;
  • Participate in events, meetings, or collaborations with Piyote.

We process personal data in accordance with applicable data protection laws, including the Turkish Personal Data Protection Law No. 6698 (“KVKK”) and, where relevant, the EU General Data Protection Regulation (“GDPR”).

3. Information We Collect

The categories of personal data we may collect include:

3.1. Information you provide directly

  • Identification and contact details (name, surname, email address, phone number);
  • Professional information (company name, title, role, project details);
  • Account information (username, password, preferences) for systems we operate;
  • Support and communication data (messages, feedback, support requests);
  • Contract, billing, and invoicing information where we enter into a commercial relationship.

3.2. Information collected automatically

When you visit our websites or use our online Services, we may automatically collect:

  • Log and usage data (IP address, browser type, device information, pages viewed, access dates and times);
  • Technical data related to performance, security, and diagnostics;
  • Approximate location data derived from your IP address, where permitted by law.

3.3. Cookies and similar technologies

We may use cookies and similar technologies to operate our websites, remember your preferences, improve performance, and analyze usage. You can manage cookie settings via your browser. Some features may not function properly if certain cookies are disabled.

3.4. Information from third parties

Subject to applicable law, we may receive information about you from business partners, customers, or publicly available sources, for example where you are designated as a contact person for a project.

4. How We Use Personal Data

We use personal data for the following purposes and legal bases:

  • Providing, maintaining, and improving our Services and platforms;
  • Creating and managing user accounts and access rights;
  • Responding to inquiries, support requests, and feedback;
  • Managing business relationships, contracts, and billing;
  • Ensuring security, monitoring for abuse or fraud, and protecting our legal rights;
  • Complying with legal obligations and responding to lawful requests from authorities;
  • Sending information about updates, changes, and improvements to the Services, where permitted.

5. Legal Bases for Processing

Depending on the context, we rely on one or more of the following legal bases:

  • Your explicit consent, where required;
  • Performance of a contract or taking steps at your request before entering into a contract;
  • Compliance with a legal obligation to which we are subject;
  • Our legitimate interests, such as improving our Services, maintaining security, and managing our business, provided your interests and fundamental rights do not override those interests.

6. How We Share Personal Data

We do not sell personal data. We may share personal data with:

  • Service providers and business partners who process data on our behalf (for hosting, infrastructure, analytics, communications, or similar services);
  • Customers and project partners where necessary to provide the contracted Services;
  • Professional advisors (lawyers, auditors, consultants) under appropriate confidentiality obligations;
  • Competent public authorities, courts, and law enforcement, when required by applicable law or to protect our legal rights;
  • Entities involved in a corporate transaction (merger, acquisition, restructuring), subject to appropriate safeguards.

Where we engage third parties to process personal data on our behalf, we require them to only use the data in accordance with our instructions and applicable data protection law.

7. International Transfers

Our infrastructure and service providers may be located in different countries. Where personal data is transferred outside of Türkiye or the European Economic Area, we implement appropriate safeguards, such as contractual clauses, to protect your data in accordance with applicable law.

8. Data Retention

We retain personal data for as long as necessary for the purposes described in this Privacy Policy, including for the duration of our contractual relationship, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may differ depending on the nature of the data and the purposes of processing.

9. Your Rights

Subject to applicable law, you may have the following rights with respect to your personal data:

  • Right to be informed about the processing of your personal data;
  • Right of access to your personal data;
  • Right to rectification of inaccurate or incomplete data;
  • Right to erasure (“right to be forgotten”) where legal conditions are met;
  • Right to restriction of processing in certain circumstances;
  • Right to data portability, where technically feasible and legally required;
  • Right to object to processing based on legitimate interests or for direct marketing;
  • Right to withdraw consent at any time, where processing is based on consent;
  • Right to lodge a complaint with the Turkish Personal Data Protection Authority (KVKK) or other competent authority.

To exercise your rights, please contact us using the details in the “Contact Us” section below. We may need to verify your identity before responding to your request.

10. Security

We take appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration. However, no system can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of any credentials used to access our Services.

11. Third‑Party Websites and Services

Our websites and Services may contain links to third‑party sites, services, or applications that are not operated by Piyote. We are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any external sites or services you visit.

12. Children’s Privacy

Our corporate websites and general‑purpose Services are not directed to children under the age of 13, and we do not knowingly collect personal data from children without appropriate consent and legal basis. If you believe that a child has provided us with personal data without necessary consent, please contact us so that we can delete such data where required.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated version on this page and update the “Last updated” date at the top. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, or if you wish to exercise your rights, you can contact us at:

Piyote Bilişim ve Danışmanlık Hizmetleri Ticaret Limited Şirketi
İçerenköy Mah. Üsküdar‑İçerenköy Yolu Cad. Bodur İş Merkezi No: 8 İç Kapı No: 11
Ataşehir / İstanbul, Türkiye

Email: [email protected]